Terms of service

**Last updated: May 24, 2026**

Welcome to ZapAway. These Terms of Service ("Terms") govern your access to and use of the website **getzapaway.com** (the "Site") and any purchases you make from us.

By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. About Us

ZapAway ("we," "us," "our," or "the Company") operates the Site and sells consumer outdoor products, including the OGERY 3500V Solar Bug Zapper.

- **Business address:** [Your business address]
- **Contact email:** support@getzapaway.com

2. Eligibility

To use the Site or make a purchase, you must:

- Be at least **18 years of age**, or have permission from a parent or legal guardian
- Have the legal capacity to enter into a binding contract
- Not be barred from receiving our products under applicable law

By placing an order, you represent that you meet these requirements.

3. Your Account

You may browse the Site without creating an account. If you do create an account:

- You are responsible for keeping your password secure
- You are responsible for all activity that occurs under your account
- You agree to provide accurate and complete information
- You will notify us immediately of any unauthorized use

We may suspend or terminate your account at any time for violation of these Terms.

4. Products, Pricing, and Availability

Product descriptions
We do our best to display products accurately, including colors, dimensions, and features. Actual product appearance may vary slightly due to monitor settings, photography, or production batches. We do not guarantee that descriptions are 100% accurate, complete, or error-free.

Pricing
- All prices are listed in **US Dollars (USD)** unless otherwise noted
- Prices may change at any time without notice
- We reserve the right to correct pricing errors, including after an order is placed. If we discover a pricing error after you place an order, we will contact you and either fulfill the order at the corrected price (with your consent) or cancel the order and refund you in full.

Availability
Stock availability is shown on the product page. We reserve the right to limit quantities, restrict sales by geography, or discontinue products at any time.

Promotional offers
Discount codes, sale prices, and promotional offers are subject to specific terms and may be modified or canceled at any time. Limit one promotional code per order unless otherwise stated.

5. Orders and Payment

Placing an order
When you place an order, you make us an offer to purchase the listed products. We may accept or decline your order at our discretion. An order is only accepted when we send you an order confirmation email AND the order ships.

Payment methods
We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, Shop Pay, and Klarna. Payment is processed at checkout via secure third-party payment processors. We do not store full payment card details on our servers.

Order cancellation by us
We reserve the right to cancel any order for any reason, including:
- The product is out of stock or unavailable
- We identify a pricing or product description error
- We suspect fraud or unauthorized payment
- We cannot ship to your address

If we cancel your order, we will refund any payment made.

6. Shipping and Delivery

Shipping terms, delivery estimates, and tracking information are described in our [Shipping Policy](/policies/shipping-policy).

Risk of loss and title for items pass to you upon delivery to the shipping carrier. We are not responsible for shipping delays caused by carriers, customs, weather, or other circumstances beyond our reasonable control.

7. Returns and Refunds

All returns and refunds are governed by our [Return & Refund Policy](/policies/refund-policy). By placing an order, you agree to the terms of that policy.

8. Intellectual Property

All content on the Site — including text, graphics, logos, product images, software, and design — is the property of ZapAway or its licensors and is protected by US and international copyright, trademark, and other intellectual property laws.

You may:
- View, print, or download content for personal, non-commercial use only

You may NOT:
- Copy, modify, distribute, sell, or commercially exploit any content
- Use our trademarks, logos, or brand assets without prior written permission
- Scrape, data-mine, or use automated tools to extract content from the Site

9. User-Generated Content

If you submit reviews, comments, photos, or other content to the Site or our social media:

- You grant ZapAway a worldwide, royalty-free, perpetual, transferable, sublicensable license to use, reproduce, modify, publish, and display that content in any media for marketing and operational purposes
- You represent that the content is original, accurate, and does not infringe on third-party rights
- You agree not to submit content that is illegal, defamatory, obscene, threatening, or otherwise objectionable

We reserve the right to remove or edit user content at any time, without notice.

10. Prohibited Uses

You agree NOT to use the Site for any unlawful purpose or to:

- Violate any local, state, national, or international law
- Infringe on intellectual property or privacy rights
- Submit false, misleading, or fraudulent information
- Distribute viruses, malware, or harmful code
- Interfere with the security or operation of the Site
- Use the Site to harass, abuse, or harm others
- Attempt to gain unauthorized access to any portion of the Site or related systems

We reserve the right to investigate and take legal action against anyone violating these terms.

11. Disclaimers

THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:
- The Site will be uninterrupted, secure, or error-free
- Defects will be corrected
- The Site is free of viruses or harmful components
- Product performance will match every individual expectation

Specific to the OGERY 3500V Solar Bug Zapper: results may vary based on local insect populations, weather, placement, and use. We do not guarantee elimination of all insects in all conditions.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZAPAWAY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, DATA, USE, OR GOODWILL — ARISING FROM:

- Your use of or inability to use the Site or products
- Any unauthorized access to or alteration of your data
- Any errors, omissions, defects, or delays in the Site or products
- Any conduct of third parties on the Site

Our total cumulative liability for any claim arising from these Terms or your purchase shall not exceed the amount you paid for the product(s) giving rise to the claim, or $100 USD, whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above may not apply to you in full.

13. Indemnification

You agree to indemnify, defend, and hold harmless ZapAway and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

- Your violation of these Terms
- Your misuse of the Site or products
- Your violation of any third-party rights
- Any content you submit

14. Product Safety

The OGERY 3500V Solar Bug Zapper uses a high-voltage electric grid. Although the unit includes a protective mesh designed to prevent accidental contact, you agree to:

- Read all included instructions before use
- Keep the unit out of reach of children and pets when accessible
- Not insert objects into the unit
- Not use the unit during heavy rain or submerge in water
- Use the unit only for its intended purpose

ZapAway is not liable for misuse, modification, or use of the product contrary to its included instructions.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the **State of [Your State, e.g., Florida]**, United States, without regard to its conflict-of-law provisions.

Any dispute arising from these Terms or your use of the Site shall be resolved as follows:

1. **Informal resolution first:** You agree to contact us at **support@getzapaway.com** to attempt to resolve any dispute informally for at least 30 days before initiating formal proceedings.
2. **Binding arbitration:** Any unresolved dispute shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, in [Your County, Your State]. You waive any right to a jury trial or to participate in a class action.
3. **Small claims exception:** Either party may bring an individual claim in small claims court if it qualifies.

If any portion of this arbitration provision is found unenforceable, the remaining provisions shall remain in effect.

16. Changes to These Terms

We may modify these Terms at any time. The updated version will be posted on the Site with a new "Last updated" date. Material changes will be communicated via email or a Site notice where required.

Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, and Shipping Policy, constitute the entire agreement between you and ZapAway regarding your use of the Site and purchases.

19. Contact

For questions about these Terms:

- **Email:** support@getzapaway.com
- **Mailing address:** 1458 NE 178TH ST, NORTH MIAMI BEACH, FL 33162

By using the Site or placing an order, you acknowledge that you have read, understood, and agree to these Terms of Service.